Privacy Policy for Casino Jaak

Effective Date: 1 March 2026

Welcome to Casino Jaak. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinojaak.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Controller and Contact Information

Casino Jaak Ltd.
Registered Address: 25 King’s Road, London, SW3 4LY, United Kingdom
Email: [email protected]
Phone: +44 20 7946 0123

2. Data We Collect

We collect and process the following personal data about you:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment details, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data directly from you when you:

Register an account or verify your identity.
Make deposits or withdrawals.
Contact customer support.
Use our website and services.

We also collect data automatically through cookies and similar technologies. For more information, please see our Cookies Policy.

4. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage your account and our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and age verification.
To process your transactions and payments.
To communicate with you, including sending account updates, promotional offers, and marketing communications (where consented).
To improve our website, products, and services.
To detect, prevent, and investigate fraud or other illegal activities.
To comply with legal obligations.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and preventing fraud, provided your rights do not override these interests.

6. Data Sharing and Disclosure

We may share your personal data with:

Service providers and partners who assist in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory bodies, law enforcement agencies, or other authorities as required by law or to protect our legal rights.
Affiliated companies within the Casino Jaak group.

We do not sell your personal data to third parties.

7. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

You have the following rights under UK data protection laws:

Right to access your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us at [email protected].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Casino Jaak Ltd.
25 King’s Road, London, SW3 4LY, United Kingdom
Email: [email protected]
Phone: +44 20 7946 0123